COVID-19

PLEASE READ BEFORE CONTACTING OUR SERVICE

Pages updated 27-May-2020

 

All people contacting the service should be aware of the escalating Coronavirus picture and the instructions from the Government for people to remain at home and only go out only if essential.
We understand if you are unwell you may feel you need to attend hospital. We have put in processes to ensure we can help you without you attending the clinics.
We must be clear that you must not attend the clinic unless a Doctor or Nurse rings you and you are told to attend.
Please do not bring anyone with you to the clinic.

We have temporarily suspended our normal appointment booking procedure. This includes closing our online booking system.
 
Please call 0300 300 2016 if you feel you need to be seen. You will be contacted by a member of our clinical team and assessed by phone. If we cannot help you over the phone you will be allocated a time to attend clinic. Where possible we encourage the use of our Online Test Kit service, as well as access to information on Sexual Health.

 

Please see our COVID-19 FAQs for further information.

COVID-19 FAQs

We also have guides for professionals & parents, and young people regarding Sexual Health and COVID-19.

COVID-19: Support for Young People

COVID-19: Support for Professionals and Parents supporting Young People

 

Please visit the Solent NHS Trust information page.

Do you have any of the symptoms of coronavirus, however mild?
The main symptoms are:

  • a high temperature/fever
  • a new, continuous cough
  • loss of/ change in smell or taste

If you have symptoms, stay at home for 7 days or longer if you still have symptoms other than cough or loss of sense of smell or taste.
If you live with other people, they should stay at home for 14 days from the day the first person got symptoms.

If you need any further information please read NHS advice on Coronavirus. Guidance is also available in different languages and easy read formats.