Important news about Nexplanon (contraceptive implant). Research has now shown that it is effective in preventing pregnancies for up to 5 years. This means that you no longer need to have a replacement at 3 years and instead you should have it replaced 5 years after it was fitted. Please click on this banner to view the COSRH statement.

New Phone Option: Cancel or Rebook Your Appointment

We have recently added a new telephone menu option to make managing your appointments easier.

If you need to reschedule or cancel an existing appointment, you can now select Option 1 to speak to a member of our admin team. This will direct your call straight to the team who can help you quickly and efficiently.

For test results and to check on home testing kit orders, choose Option 2.

PLEASE NOTE:  These options are not for clinical queries.  If you are a new patient, have symptoms, need medication or have any other clinical issues, please re-dial and select Option 3.

Thank you for helping us reduce missed appointments and improve access for other patients.

 

Our lines are open from 8.15am to 3.00pm Monday to Friday.

Your call will be taken by specialist Sexual Health clinicians and other staff who will be able to advise on the best care for you.

If you would like to speak with someone, please use the number below.

Phone Symbol.png  0300 300 2016
National Sexual Health Helpline
If you would like to talk to someone about a sexual health, you can call the national sexual health helpline free on 0300 123 7123, Monday to Friday, 9am to 8pm, Saturday and Sunday, 11am to 4pm. Your call will be treated with sensitivity and in the strictest confidence. 
Where can I get sexual health advice, now? - NHS

We are currently experiencing some issues with orders for condoms by post and STI home testing kit requests through the Personal Health Record (PHR). There are some technical difficulties with the address search function. Please ensure you double check your address details are correct before submitting your requests. We are working on resolving this issue as quickly as possible and would like to apologise for any inconvenience caused.

Clinic notifications

Crown Heights - Basingstoke

There are significant building works in process at Crown Heights and this is planned to continue for 18 months. The clinic entrance is obscured by the scaffolding but we are open as normal. There is signposting to help. Please allow extra time when attending for your appointment.

Aldershot Centre for Health

There are parking problems at Aldershot Centre for Health due to an increase in users of the Centre this has reduced available parking. Please allow extra time when leaving to attend your appointment as late arrival may mean that we will not have time to see you.

PrEP

Condoms

HIV

Pregnancy

Personal health records

You need to register for a Personal Health Record (PHR) to get your FREE STI & HIV Test Kits and Condoms by Post.

Please be aware that our clinics are only offered in Hampshire, the Isle of Wight, Portsmouth, and Southampton.

Log In / Register here
Find out more

Did you know you can get your contraceptive pill from a local pharmacy?

  • Portsmouth, Southampton, The Isle of Wight & Hampshire all offer first supply and repeat pills

Click here to find out if your nearest pharmacy is offering this service.

Accessing Contraception from a Pharmacy

Did you know people living with HIV are entitled a COVID-19 Vaccination!

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HIV - COVID19

Think you have a UTI?

Common symptoms can include;

  • pain or a burning sensation when peeing
  • needing to pee more often than usual
  • needing to pee more often than usual during the night
  • pee that looks cloudy
  • blood in your pee

If you are aged 16-64 and a woman, you can access UTI (Urinary Tract Infection) treatment from your local pharmacy.

*Males should contact their GP

View link

 

 Phone Symbol.png0300 300 2016

Our lines are open from 8.15am - 3.00pm Monday to Friday.

Your call will be taken by specialist Sexual Health clinicians and other staff who will be able to advise on the best care for you. Please call from a private location as they may ask questions of an intimate nature.

A call back facility is available during busier times so that you don’t have to stay on the phone. Please remember to answer calls from unknown numbers if you request a call back. We endeavour to call you back by 4pm, however if you do not receive your call back, please call us again during our opening times. 

All calls are logged and recorded for training and monitoring purposes, except where a full telephone consultation is carried out when recording will be paused.

Our online Personal Health Record is available if you prefer to access our service that way.

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