Your call will be taken by specialist sexual health clinicians and other staff who will be able to advise on the best care for you. Please call from a private location as they may ask questions of an intimate nature.
During the morning, when lines are most busy, a call back facility is available so that you don’t have to stay on the phone. Please remember to answer calls from unknown numbers if you request a call back.
Lines close at 5.30pm Monday to Wednesday. On Thursday, lines close at 4.30pm and on Friday at 3.30pm. These earlier closing times allow us to increase staffing earlier in the week when lines are busiest.
All calls are logged and recorded for training and monitoring purposes, except where a full telephone consultation is carried out when recording will be paused.
Our online Personal Health Record is still available if you prefer to access our service that way.
Find a clinic
Use our clinic finder to search for specific services near you and open when you need.
